Locate and visit an authorized dealer near you.

Questions? Problems? We’re here to help.

If you’re having an issue with your True product, please reach out to an Authorized Servicer directly. FIND A SERVICER

Please make sure you register your True product to qualify for our extended warranty. You’ll need your serial number and model number, which you can easily
find inside your True product. PRODUCT REGISTRATION

If you have questions about the eligibility of your True warranty or product registration, our warranty team would love to help. WARRANTY INQUIRIES

If you’re a service company or appliance installer wanting to connect with True, our Technical Support team can help. TECHNICAL SUPPORT

Find the information you need below.

Product Registration

To quickly and easily register your True products complete our Product Registration Form.

Find a Servicer

If you have an issue with your True
product, you can connect with a True
Authorized Servicer directly. Get in
touch with a qualified True technician
near you.

Warranty Inquiries

To inquire about the eligibility of your True warranty or product registration and or having trouble finding a servicer in your area? Let our team help.


[email protected]

Document Library

User Manuals, use & care guides, and more.

Customer Support

For product questions, availability, and general inquiries.


[email protected]

Technical Service

Service companies and installers, contact our Technical Support department

If you’re a homeowner wanting to troubleshoot an issue over the phone and reach out to our team below.


[email protected]

Self Help & FAQ

Serial Number Locator

Where to find your product’s model number
and serial number for ease of support.

Maintenance Videos

Link to curated video list on YouTube

Parts & Accessories

Link to online store for maintenance parts and

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