TRADE RESOURCES

As a family-owned business, we believe in the importance of service, so we’ve always made sure that good help isn’t hard to find. For 70 years, we’ve been pioneers in cold, but we’ve also been leaders in warm customer service and support. Without you—True dealers, designers, and architects—we wouldn’t have made it this far, so we’re committed to providing you with the support and resources you deserve.

Document Library

All the support documents you need, from 3D files to templates.

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Image Library

For high-quality images of our line, visit the True Portfolio.

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3D Files

Get the 3D files you need for your True Residential product.

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Blog

From design tips to wine advice, learn more about the Art of Cold.

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Newsletter

Be first in line for product news, True updates, and promotions.

Inspiration & Design

Read True install case studies and get inspired by our design.

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Dealer Locator

Enter your ZIP code to find an authorized dealer near you.

Service Locator

To find a True technician nearby, enter your ZIP code below.

For assistance with True Residential service, you can locate a technician or call or email us Monday through Friday from 8 to 5 CST.

Service
Phone 844.746.9423
Email service@truemfg.com

For warranty-related questions, please view our Warranty Statement or get in touch by phone or email.

Warranty
Phone 844.849.6179
Email TrueResidentialWarranty@truemfg.com